Vectra Corporation believes our maintenance capabilities provide a clear differentiator in the market. For instance, we provide an in-house hardware maintenance warranty supported by certified Engineers. For the customer, this means your hardware is maintained by the same organisation who supplied the equipment, which reduces the repair time.
We've also developed an asset audit service which is incorporated in our managed service portfolio and can be used independently. This service includes electronic scanning of serial numbers that enables a report to be produced in a format preferable to the customer. This ensures that assets are accountable at all times.
Our national services include:
Warranties
Maintenance contracts - 24 x 7 support with a 2 or 4 hour response time
Project Management
Consultation
Service Level Agreements - tailored to specific requirements
Ad-hoc repairs
Service desk - 24 x 7 support
Configuration - equipment builds and installations
Appliance safety test and tag service
Printer maintenance and repairs
For further information please click here to contact us.
